Basmeh & Zeitooneh · Internal reference

Digital systems developed to support BZ operations

A concise overview of seven solutions that organize assets, recruitment, bookings, donors, access, and day-to-day administration.

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Systems portfolio

Seven solutions, one operational view

Each system addresses a specific BZ workflow while following a consistent approach to usability, access, and maintainability.

Asset operations

IT Assets

Centralizes IT equipment records so the team can follow each asset from registration and assignment through location, condition, and status updates.

Primary users: IT team
Key capabilities: Inventory, assignment, location and status tracking
Operational value: Clearer accountability and faster equipment follow-up

People and recruitment

HR Recruitment

Provides a structured recruitment workflow for vacancies and applications, helping HR review candidates and follow each recruitment process in one place.

Primary users: HR teams and hiring stakeholders
Key capabilities: Vacancies, applications, review and status follow-up
Operational value: A more consistent and traceable hiring process

Unified access

ERP Landing Page

Acts as a clear entry point to BZ systems and organizational resources, presenting both in one organized interface for staff access.

Primary users: BZ staff and system users
Key capabilities: Central navigation to systems and resources
Operational value: Less confusion and quicker access to daily tools and information

Logistics and procurement

Logistic Assets

Manages purchase requests and physical asset records across BZ locations, with categories, assignments, approvals, imports, filters, and status tracking.

Primary users: Logistics, PR administrators and management
Key capabilities: PR workflows, asset records, approvals and Excel import
Operational value: Consistent asset data across locations and stronger oversight

Facilities and scheduling

Booking System

Supports external booking of training and meeting rooms across multiple centers, followed by internal review, calendar management, notifications, and reminders.

Primary users: Requesters, center teams and administrators
Key capabilities: Booking requests, approvals, calendars and notifications
Operational value: Fewer scheduling conflicts and clearer booking coordination

Donor relations

Donor Management Portal

Organizes donor information and administrative follow-up in a centralized portal, giving authorized teams a clearer view of relevant records and activity.

Primary users: Finance team
Key capabilities: Donor records, structured follow-up and controlled access
Operational value: More organized donor information and continuity of follow-up

Central administration

Cross-System Admin Dashboard

Provides a central place to manage administrative users and access across BZ systems, supporting more consistent account and permission management.

Primary users: System administrators and IT
Key capabilities: User administration, roles and cross-system access
Operational value: Central control and more consistent access governance

Development approach

Built around operational needs

Process first

Each solution starts from the real workflow, user roles, responsibilities, and approval points.

Clear access

Role-based access keeps system functions aligned with staff responsibilities.

Maintainable delivery

Modular interfaces and structured data support future updates and expansion.